1.1 The company
ACTIV’ANNECY SAS with capital of € 10,000.00, with registered office at 1 clear Faubourg St., 74000 ANNECY
SIRET: 829 385 020 RCS Annecy
Tel. : 07 69 76 75 99
ACTIV’ANNECY has liability insurance with AXA agency DALLA BARBA accordance with the provisions of Articles L. 211-18
Contact: YANNICK DALLA BARBA
site: https://agence.axa.fr/bourgogne/cote-d-or / dijon / dalla-barba
These general conditions of sale are intended to define the obligations and rights of each party for the sale of services by ACTIV’ANNECY.
All orders ACTIV’ANNECY control on the provider to account implies full acceptance of these terms of sale as well as those of the service provider.
4.1 Several sports classes are available:
– Air Sports
– Pilot Sport
– Water Sport
– Mountain Sports,
ACTIV ANNECY also offers a transport service to the business. This service is performed by a professional accredited partner ACTIV ANNECY.
For each activity, a product accompanying the Offer and contains the following information:
– The location of the activity,
– characteristics of the activity,
– The special conditions, if any,
– Reviews and ratings given by customers
– different formulas available.
– The requirements for the activity and more precisely the formula chosen (age, weight, height, health, documents to be produced if necessary …)
The editorial content concerning the activity and the proposed dates are provided by the provider, solely responsible for the organization and implementation of the activity.
ACTIV’ANNECY is a reservations center. The Customer is expressly informed that ACTIV’ANNECY does not ensure the achievement of sporting activities which are under the sole responsibility of the provider. The activities are performed by providers ACTIV’ANNECY partners.
The customer is expressly informed that the sports training program can be modified and / or adapted by the service mainly because of security imperative, of unsuitable weather conditions, changes in regulations or legislation that accepts in advance.
4.2 Command and validity date
Once the order is carried out by regulation on the website, ACTIV ANNECY must send a good e a validity of one year or 12 months from the date of order; and within one month maximum. You have a right of withdrawal within 14 days (see Article 8). This right of withdrawal is valid only if no reservation has been made.
5.1 validity date and extension
The beneficiary shall have one year to use the voucher. After this period, the beneficiary can no longer use this voucher.
The validity period can be extended by exceptionally validation ACTIV ANNECY before the due date, for an extra charge fixed by ACTIV ANNECY at the time of application. The extra charge is set according to the amount of the order and the time of extension of the good.
If the chosen activity does not appeal to the beneficiary, the beneficiary may request ACTIV ANNECY have a good amount of activity on all the activities and the products sold in stores. The beneficiary of the good can decide to change jobs if they wish, however no refund is possible if the activity or activities or the products chosen are worth less to have it.
5.2 Reservations, cancellations and postponements
According to the chosen activity, the available dates may be more or less numerous, but mostly only exist at certain times of the year. Depending on the season, security conditions, organization, sports courses, for some, can only be performed on weekends, during the week or during some (s) Season (s). Neither ACTIV ANNECY neither partner can not guarantee the availability of your desired dates.
The customer is expressly informed that any decision to go to make a sports training must be carried through ACTIV’ANNECY and that even if the postponement or cancellation of appointment for any reason (eg. : weather …). The customer therefore can not book the course directly from whatever cause. The customer is expressly informed that the sports training should be performed during the validity period of the voucher .Pensez to book your activity date at least one (1) month before the gift voucher’s expiration date.
The beneficiary must surrender his voucher to the service provider on the day of delivery. This gift will serve as settlement.
Once the actual booking, you can not cancel this reservation except in cases of proven force majeure, in which case the booking will be postponed but no refund will be issued. Only ACTIV ANNECY and the service provider may cancel the event for safety reasons.
The customer has the right to postpone delivery at most 48 hours before the date of the chosen service.
The service provider may decide to postpone the delivery for safety reasons. In this case if the client is not available for the remainder of the term of the good, Activ ANNECY agrees to extend the right of validity for a period of six additional months.
5.3 The special conditions
Each service is subject to special conditions concerning the physical conditions and / or mental imposed by the practice of sports training.
The customer or buyer should make sure it meets these requirements or that the third party beneficiary of the gift certificate, meets these requirements.
The customer is expressly informed that only the provider is entitled under the chosen activity and for safety reasons to refuse or stop a benefit particularly in terms of customer behavior, this causing any refund.
If you have made a booking and the day of the event you do not go into the criteria set out on the website, the service provider may refuse to carry out the activity and you will in no case be refunded. You should check in advance on the website or with any ACTIV ANNECY well you present the requirements for the activity.
Prices are in euros, all taxes and are per person unless otherwise provided in the activity in question.
ACTIV’ANNECY reserves the right to refuse to honor an order from a customer who has not fully paid or a previous order or with whom a payment dispute is ongoing.
ACTIV ANNECY is not itself a provider of business services but an intermediation platform that connects the beneficiary of the activity with the provider chosen by the customer or beneficiary. ACTIV ANNECY not operating any device therefore could not carry insurance subscribe to the sold activities that could have an insurance related to its sales activity. ACTIV ANNECY committed his only potential liability under the provision of intermediation conducted among providers and within the limits of the amount of that benefit.
Providers represent their own interests and act under their sole and exclusive responsibility. Therefore, ACTIV ANNECY not incur liability for any failure of a service provider since ACTIV’ANNECY neither intervene directly or indirectly in the organization of the activity and its implementing execution. When questioned the responsibility of ACTIV ANNECY due to improper performance of his performance of intermediation, the customer can not claim compensation for material damage and / or morale of a higher overall amount price of its service intermediation. This applies in all cases, even if the provider would prove shaky, insolvent, or have ceased trading or have been the subject of bankruptcy before the date on which the complaint is considered. The seller, in the sales process, is bound by an obligation of means. The customer is informed that in case of disaster on the occasion of the completion of an activity of a service provider, the insurance policy taken out by the provider’s application. It is therefore the Customer and participants, in all cases, to check in advance with the provider of the conditions and the amount of insurance limits subscribed by the service provider and, if deemed necessary, to take additional insurance to insure risks beyond the policy limits is bound by an obligation of means. The customer is informed that in case of disaster on the occasion of the completion of an activity of a service provider, the insurance policy taken out by the provider’s application. It is therefore the Customer and participants, in all cases, to check in advance with the provider of the conditions and the amount of insurance limits subscribed by the service provider and, if deemed necessary, to take additional insurance to insure risks beyond the policy limits is bound by an obligation of means. The customer is informed that in case of disaster on the occasion of the completion of an activity of a service provider, the insurance policy taken out by the provider’s application. It is therefore the Customer and participants, in all cases, to check in advance with the provider of the conditions and the amount of insurance limits subscribed by the service provider and, if deemed necessary, to take additional insurance to insure risks beyond the policy limits
insurance underwritten by the provider. Client and the (s) recipient (s) are informed that some providers may request a waiver of liability they may or may not accept. The non-acceptance of such relief by the recipient will not nullify this agreement and shall not give rise to either claim nor refund, but the amount of the benefit will be re-credited to the request the beneficiary. The Customer is informed that certain activities are high-risk sports and has exclusive responsibility to participate or offer or propose to a third party activities. Moreover, the customer is informed that his personal insurance is likely to exclude risks to the practice of certain activities. It is the Customer to check his own insurance policy in this regard. ACTIV ANNECY can not be held liable for breach of contract or providers activities, due to the occurrence of a force majeure event.
9.2. optional insurance
To ensure on repatriation assistance, search and rescue costs, it is up to the customer to subscribe, dependents, optional insurances.
ACTIV ANNECY offers its customers – in accordance with Article L.121-20 of the Consumer Code – a right of withdrawal by registered mail of any order whose implementation has not started for a period of 14 days after receiving an unused product. A product is deemed to be used as soon as an appointment is made with a provider. Return costs are, however, at the Customer. The refund will take place within 30 days of the account used by the customer when purchasing. After the statutory period of 14 days no refund can be made.
ACTIV ANNECY reserves the right to change these terms of sale particularly due to the development and / or modification of its sections, the evolution of the law and / or case law.
The new general conditions of sale shall be applicable and enforceable to the customer when a sale ostérieurement the entry into force of the said conditions of sale.